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Order exception handling

Problem orders are caught and fixed before the customer notices.

Operations team, about 28 hours back a month

Fixed price
$547
Live in
8 working days
Hours back a month
~28
Runs on
n8n, Shopify, Slack

The problem

Address errors, stock gaps and payment holds surface only when a customer complains.

How one run moves

  1. 1.An order is placed

  2. 2.Address, stock and payment are checked

  3. 3.Exceptions are fixed or flagged

  4. 4.The customer is told if anything changes

Order exception handling

$547

One payment. Nothing billed hourly.

  • Built and tested in your own accounts
  • Written runbook and a recorded walkthrough
  • Error alerts routed to your team
  • 30 days of fixes after go-live

Where it is running

A home-goods store shipping 2,500 orders a month

Read the case study

−64%

"where is my order" tickets

−41%

stock-outs on top 50 products

$7.9k

monthly refunds avoided